Social Media in 2023: The Top Platforms for Higher Ed
The social media landscape—specifically for higher education outreach—can sometimes feel uncertain at best. As marketers, we find ourselves wondering where to invest our time, content, and resources to effectively engage our incoming class. With constant changes to platforms themselves—and the dreaded algorithm—it can be harder than ever to feel like you’re reaching the right students.
Based on your institution’s geographic location, organizational structure (e.g., faith-based private school, state school, etc.), and desired audience, you have several options for reaching Gen Z and beyond. Below is a high-level overview of the social media landscape.
95%
90%
View rate + the highest click-through rate for our partner’s using TikTok video
25%
More engagement when our partners use persona driven marketing strategies
YouTube
YouTube is the longstanding leader in video content—recent findings from Pew Research indicated that YouTube is used by 95% of teens ages 13-17. It’s likely that your institution is using YouTube in at least some capacity, but in terms of advertising—this is one channel you want to prioritize. The platform is a sure-thing when it comes to reaching targeted audiences; there are many demographic groups, interests, and affinity segments to choose from.
TikTok
This is one platform that many of our partners have had continued questions about. With some college campuses—and states—choosing to block this platform, it’s tough to say what the future holds for TikTok. Regardless of what’s to come, TikTok continues to hold a favorable place for Gen Z. Your institution does not actually need a TikTok account to advertise on the platform. Our TikTok videos work—partners have seen a 90% view rate, plus the highest click-through rate for any video strategy.
Snapchat
Snapchat is much less complicated when it comes to advertising. Not only does this platform reach a wide audience of teen and young adult users, but it consistently competes with TikTok for preferred social media platform for Gen Z (after YouTube). It drives high engagement as it is both a content platform and a communication platform. Snapchat is very friendly when it comes to targeted audiences like custom and lookalike strategies.
Meta
Meta—owner of Facebook and Instagram—continues to come under congressional scrutiny for their influence in the lives of teens, their algorithm, etc. As a result, Meta has continued to limit targeting tactics; new restrictions limit some targeting options for teens under 18. Can Meta now capitalize on TikTok’s public perception challenges? Instagram reels, which can be easily adapted from TikTok content, could provide the short video streaming outlet teens have so readily adapted on TikTok. Overall, our partners have seen success on Facebook and Instagram with ads that reach Gen Z, and perhaps just as importantly, the rest of their households.
With Twitter being under new ownership, plus deep staffing cuts that reduce security as well as content moderation, there’s a lot of uncertainty around this platform. While not the top platform for Gen Z, our partners have found success in reaching graduate prospects, parents, alumni, etc. on Twitter. We’re watching this platform as we know there are many changes to come.
Key Takeaways and Recommendations
The Digital Solutions team at Encoura recommends an omni-channel social media content and advertising approach that thoughtfully reflects each platform’s ability to reach your known cohorts and builds your brand’s value with future cohorts. While organic social media drives engagement on each of the platforms above, paid social moves the intended prospect off the social platform and onto your institution’s website.
Furthermore, paid social media not only increases who you can reach in a sophisticated and targeted way, but also engages them on your website in order to earn higher conversion rates than organic social media content delivers. According to Eduventures Prospective Student Research™, an institution’s website consistently ranks as one of the highest performing sources of information for prospective students.
As an additional resource, I encourage you to watch our recent webinar, Digital Predictions for 2023: Video First Strategies Win Students and Families. In this webinar, I covered the importance of video for strategic social media engagement and how to personalize social media content to best connect with Gen Z.
You’re not alone when it comes to running your social media ads. Our Digital Solutions team is ready to partner with your institution to run—and create—ads to grow and shape your next class. Use the link below to choose a time that works best for your team.
Jason Stevens
Vice President, Digital Sales at Encoura
Contact Jason Stevens | Learn More About Digital Solutions from Encoura
Request a Meeting with Our Digital Solutions Team
Predicting Gen Alpha
The first members of Gen Alpha will be entering high school this fall. Marketing professionals in other industries have already been paying close attention to this rising generation, their purchasing power, and brand affinities. But is higher ed ready to recruit them?...
Are Online Students Getting Younger? Taking Stock of the First Post-Pandemic Data
Recent headlines about the continued fall in online enrollment post-pandemic obscure the fact that at the undergraduate level, fully online student headcount is considerably higher than the pre-COVID trend. Before the crisis, only 14% of undergraduates (excluding dual...
Decision Drivers For Out-Of-State Students
The most difficult aspect of yield is differentiating your institution at the finish line, especially among out-of-state students. These students overwhelmingly tell us that the quality of core academics, like the availability of their majors of interest, drives their...
Glimmer of Hope in the Graduate Market
Last year, following the first decrease in graduate enrollment in more than a decade, Eduventures speculated about whether the “graduate enrollment party” may finally be over. The major takeaway: institutions should no longer rely on steady graduate enrollment growth...