Support

Student Support Services

Combine higher education expertise with AI-powered technology to advance student success across the entire lifecycle 一 from admissions and financial aid to student accounts, registration, IT, and LMS support.

One Stop

24/7 Direct Student Support

Encoura One Stop extends your support team with AI-powered technology and higher education expertise to resolve student questions before they become barriers to persistence.

Delivering fast, accurate assistance across student-facing offices, One Stop improves the overall student experience, reduces staff workload, and helps keep students on track.

Learn More About One Stop

Help Desk

24/7 IT & LMS Support

Extend your campus IT and LMS support with Encoura Help Desk. Available 24/7, our AI-powered solution delivers fast, reliable assistance to students and faculty, freeing support teams to focus on higher-value work.

Learn More About HelpDesk

AI for Automation and Efficiency

Improve speed, accuracy, and student satisfaction by anticipating common issues and automating responses with an AI platform built with AWS (Amazon Web Services).

AI-enabled, multi-modal, and multi-lingual support

Proactive outreach to address common issues ahead of time

Built-in quality assurance and compliance (ISO and SOC)

Seamlessly integrated with academic technology

BUILT WITH AMAZON WEB SERVICES

“Since partnering with Encoura, our average call wait time is significantly reduced. In addition, students are excited to get answers to their questions 24/7, 365 days a year. Encoura is handling the majority of our incoming calls, which allows our staff to focus on other responsibilities"

VP Enrollment & Student Services

University of Central Oklahoma

Ready to Strengthen Student Support?

Help students get answers faster while freeing staff to focus on student success. See how Encoura combines higher education expertise and AI-powered technology to extend campus support. Schedule a complimentary consultation.