Implementation & Adoption
Deep insight and support to streamline your constituent relationships
Take advantage of CRM expertise from implementation to successful adoption.
Implementation Included with Core
Enjoy seamless implementation driven by experts
Partner with our team of consultants for solution deployment and onboarding. We will assist with project management, data migration, and seamless connections to ensure that Reach is aligned within your educational ecosystem.
Project
Management
Prospect lead & inquiry management
Student
lifecycle management
Managing
Communications
Application and offer management
Online
Academy
Premium Add-On Implementation Services
Advanced Training
Ensure CRM and alumni and constituent management adoption through enhanced training
Gain a deeper understanding of your CRM and capabilities through instructor-led training sessions and access a comprehensive library of resources that streamline solution adoption and boost your confidence in using Reach and Raise.
- Access Academy resources and on-demand content
- Explore technical configuration and user management guides
- Engage with educational specialists for solution onboarding and ongoing guidance
- Enable a seamless solution adoption and enhance efficiency
Managed Services
Ensure CRM and alumni and constituent management adoption through enhanced training
Drive operational efficiency by partnering with Managed Services to excel in your day-to-day operations.
- Gain a deeper understanding of how to effectively use your solutions in daily operations
- Optimize processes, increase productivity, and reduce duplicate work and cost by combining efforts to maximize solution functionalities
- Secure ROI through maintenance of existing configurations and deployment of new solution features
- Rely on our expertise instead of hiring, training, and managing more staff
- Work with an application administrator for ongoing end-user support, training, and solution optimization
"I would and do recommend [Reach] to other colleagues in higher education because of the positive experience that [my team and I] have had. Coming into this project with no IT background or experience, I have not once felt that I was lost and have received nothing but help and support."
VA & Military Representative Online Admissions Advisor
Unmatched education and technology expert insight
Encoura's in-house subject-matter experts are ready to help you overcome strategic, operational, technical, and pedagogical challenges, accessing our unique and industry-leading consultant network.