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Encoura

Idea Exchange

Take part in shaping our products and solutions!


The Encoura Idea Exchange lets you submit ideas, vote, and comment on suggestions from peers, connect with Encoura Product teams, and follow updates throughout the review process.


Together, we can strengthen meaningful connections across the student lifecycle.

Choose an Idea Exchange Portal

Select the portal that best aligns with the solution your idea relates to. If your work spans more than one area, you are welcome to participate in each portal.

Enrollment Management

Encoura Reach continues to help enrollment and marketing teams manage meaningful connections throughout the enrollment journey. We remain committed to supporting the platform and delivering planned improvements.


Reach customers can connect directly with our Support team to ask questions, share feedback, or tell us about the challenges their institution is working to solve.

Contact Support

Student Success & Retention

Help institutions identify student needs earlier, foster meaningful connections and belonging, and deliver timely support. Share ideas that make it easier to understand the student experience, identify retention risks, remove barriers, and help more students persist toward graduation.


Share ideas for these products:

  • Engage
Share Your Idea

Advancement & Alumni

Help shape solutions that turn meaningful connections into lifelong support. Share ideas that can strengthen alumni and donor engagement, simplify fundraising, deepen community connections, and help advancement teams make better use of their data.


Share ideas for these products:

  • Encompass
  • Raise
Share Your Idea

Make Your Voice Part of What Comes Next

Your ideas help us see where new capabilities could make the biggest difference. Our Product teams consider each submission alongside partner feedback, product usage, market needs, feasibility, technology trends, and Encoura’s strategy. While we may not be able to bring every idea to life, each one helps shape future planning and priorities.

Share Your Experience

Tell us about a challenge, opportunity, or outcome that could improve your experience with an Encoura solution.

Build on Ideas Together

Browse ideas submitted by other Encoura partners, vote for those that would benefit your institution, and add comments that provide additional perspectives or use cases.

Stay Connected to Progress

Follow the ideas that matter to you and receive updates when their status changes or our Product teams request additional feedback.

How Your Ideas Inform Our Work

Your partnership helps us better understand how you use Encoura solutions, the challenges your teams face, and where new capabilities could make the greatest difference.


Our Product teams regularly review submitted ideas alongside customer conversations, product usage, market and regulatory needs, technology trends, feasibility, and Encoura’s broader product strategy.


While we cannot implement every idea submitted, each one provides valuable insight that can inform product discovery, planning, and prioritization. We may also reach out for additional context so we can fully understand the need and desired outcome behind your idea.

Continue the Conversation in the Encoura Community

The Idea Exchange gives you a voice in shaping what comes next. The Encoura Community helps you get more from the solutions you support today.


Connect with peers and like-minded professionals from other institutions to:

  • Exchange best practices and practical ideas
  • Learn how others are approaching similar challenges
  • Ask questions and share your own expertise
  • Discover new ways to optimize your use of Encoura solutions
  • Participate in events and conversations with Encoura experts


Whether you’re looking for guidance, inspiration, or a new perspective, the Encoura Community brings together the people, knowledge, and meaningful connections that can help move your work forward.

Join the Conversation

Frequently Asked Questions (FAQ)